Frequently Asked Questions
We understand that you may have some questions regarding our junk removal services, pricing, cancellations, and more. This FAQ section aims to provide you with clear and concise answers to address any concerns you may have. Take a moment to browse through our frequently asked questions below to find the information you’re looking for. If you don’t see your question answered, please feel free to reach out to us directly. We value your interest in our services and are here to assist you every step of the way.
Our services commence with a base rate of $80 for a bulk item curbside pickup. Our pricing structure adjusts based on load sizes, ensuring fairness and accuracy in our charges. Your satisfaction is our priority, and we strive to provide clear and professional pricing that reflects the specific requirements of each load size.
As an exclusively online service, we don’t maintain a phone line staffed by agents for direct calls. However, you can reach out to us through email at Info@junkmanservices.com or by using our convenient contact form. We are committed to responding promptly to your inquiries. Additionally, our Chat is also available to provide quick service.
Absolutely! When you simplify the pickup process for our team, we reciprocate by offering you a curbside discount. It’s a mutually beneficial, and ensures a smooth experience for everyone. Your cooperation is greatly appreciated, and we aim to provide a professional and hassle-free service that can save you money!
Our Full-Service Junk Removal is a straightforward process. Simply show us the items you want to get rid of, and our team will handle everything else. It doesn’t matter if the items are inside or outside your home or business; we are here to efficiently & safely remove them.
Simply use our easy online booking portal and schedule your service in easy steps.
Yes! We’re committed to environmentally responsible practices and recycling methods. Our network of providers, have a reputation for reliability and eco-friendly practices. They will fulfill all pickups, ensuring that your unwanted items are disposed of safely and responsibly.
We proudly serve the following areas in Arizona:
- Chandler
- Phoenix
- Scottsdale
- Mesa
- Tempe
- Apache Junction
- Gilbert
- Ahwatukee
- Queen Creek
We pride ourselves on offering an affordable, reliable, and eco-friendly service that takes the hassle out of junk removal. Our team is committed to providing outstanding customer service and ensuring a seamless experience from start to finish.
Once you schedule a pickup with JUNKMAN Services, our reliable team will arrive at your designated location within the time window you selected. We will handle all the heavy lifting and transportation, ensuring your junk is safely removed and disposed of.
Responsible recycling & Donating is our top priority. After pickup, if you have any items that are salvageable, our team will ensure they are taken to recycling facilities or donation centers so your old items can be put to good use.
We’ve designed our service to be completely automated and hassle-free for you. Once you book your pickup, you will receive a confirmation for your appointment. During the checkout process, make sure to provide your cellphone number, as this will enable you to receive time-sensitive notifications.
With our convenient notification system, you will receive appointment reminders to help you stay organized. You will also be notified when our team is in route to your location for pickup, ensuring you are prepared. Finally, once the pickup is completed, you will receive a notification confirming that your pickup has been successfully collected.
Rest assured that our system keeps you informed every step of the way, allowing you to receive real time updates of the progress of your pickup so you can stay up to date on the status of your pickup.
We have absolutely no hidden fees. The price we give you when booking your appointment is the price you pay. No surprises!
That’s not a problem, just utilize the “help me with load size” selection on the booking portal and we will facilitate a pickup specific for your needs.
To cancel an appointment, please contact us and make the request. Once we receive your cancellation, we will process your refund within 48 hours. Please note that cancellations made within 24 hours may be subject to a cancellation fee.
Yes, we can accommodate recurring pickups within the areas we serve. Please contact us directly to discuss your specific needs and schedule.
No, we do not remove items that are infested with bed bugs. As a responsible service, we prioritize the safety and well-being of our team members and customers. Handling items with bed bugs poses a risk of spreading these pests to other locations, which we aim to prevent.